Privacy Policy
Effective date: 7 October 2026. This Privacy Policy explains how Decimal Inc. Ltd (registered in Ghana as DECIMAL.INC LTD, “Decimal”, “we”, “us” or “our”) handles personal information when you visit www.cipherglobal.tech or submit a contact or demo request.
Who is responsible for your information?
Decimal Inc. Ltd is responsible for the personal information described in this policy. Our registered office is opposite Academic City University, Haatso, Accra, Ghana (digital address GD-457-8744). You can contact us at admin@cipherglobal.tech.
Information we collect
If you contact us or request a demo, we collect the information you submit, such as your name, email address, organization, role, area of interest, and message. We also receive routine technical information needed to deliver and protect the website, such as request and diagnostic data processed by our hosting provider. Submitting information is voluntary, but required form fields are needed for us to respond. If you leave them blank, we may not be able to handle your enquiry. The website does not require you to submit information under a separate legal obligation.
How we use it
We use form information to respond to your enquiry, arrange a product conversation if requested, and maintain records of business communications. Technical information is used to operate, troubleshoot, and protect the site. We do not use form submissions to send unrelated marketing messages.
Service providers and transfers
Website hosting and delivery are provided through Vercel. Form messages are sent using Resend to the CIPHER business inbox. These providers process information as needed to provide their services and may process it in countries outside Ghana. We do not sell personal information. We may disclose information where required by law or necessary to protect rights, safety, and the operation of our services.
Retention and security
Enquiry messages are retained in our business inbox for as long as needed to respond and manage the resulting business relationship, and afterwards only for reasonable recordkeeping or legal purposes. Hosting and email providers may retain technical records under their own retention practices. We use appropriate measures for this website, but no internet transmission or storage system can be guaranteed to be completely secure. Please do not send highly sensitive information through these forms.
Cookies and analytics
This website does not use advertising or analytics cookies. Our hosting provider may process technical data, including IP addresses, in connection with delivering and securing the site.
Your choices and rights
You may contact us to ask about, access, or correct information you have submitted, or to raise a privacy concern. Rights available under applicable data-protection law, including Ghana's Data Protection Act, 2012 (Act 843), may also apply. Contact us at admin@cipherglobal.tech.
Changes and contact
We may update this policy when our website or handling of information changes. The effective date above indicates the latest revision. Questions about this policy can be sent to admin@cipherglobal.tech or mailed to the contact address listed above.